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In recent years, Business Performance Management has become a well-worn phrase as firms such as Hyperion, Oracle and SAP have rolled out software packages that promise to link all business performance management information of a company, from back office to front office. The ever-expanding global economy has increased individual companies' business volatility, risk and complexity, increasing the need to provide the right support for management decision making.
Many firms struggle with a critical element of business performance management which is key for succeeding in the new economy: the ability to plan for and react timely to the volatile business environment. This ranges from skills needed to establish effective linkage between the company's strategies and the critical success factors that must be planned for in the budget, to effective forecasting that allows management to anticipate and respond to the evolving change in their markets.
At 20% of companies, business risks/volatility have an immediate effect (i.e., within one month) on business performance (sales and/or earnings)
Armed with proven strategies for success, derived from Hackett's proprietary benchmark database and research and translated into sound business best practices, Hackett advisors are able to help organizations identify the correct KPIs, establish the most effective process improvement planning and business performance management processes and effectively deploy the correct technology. This approach allows executives to focus on the right business performance management elements, basing their key decision making on the right information and not on data collection, reconciliation and guess work.